Privacy policy

Privacy Policy (Politica de Confidențialitate)

Last updated: March 11, 2026

This Privacy Policy describes how EVX MOTO SRL, a company registered in Romania with the following details:

Company name: EVX MOTO SRL
CUI: 54147770
EUID: ROONRC.J2026014144008
Registered address: Str. Serii Nr. 2, Et. 3, Ap. 97, Brașov, BV, 500103, Romania
Phone: +40 733 226 352
Email: enduro.ventures.64@gmail.com

collects, uses and discloses your personal information when you visit, use, or make a purchase from our online store and website (the “Services”).

EVX MOTO SRL operates this store and website, including all related information, content, features, tools, products and services, to provide customers with a secure online shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, process and protect your personal data.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the processing of personal data.

By using our Services, you confirm that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we refer to “personal information”, we mean information that identifies or can reasonably be linked to an individual.

Personal information does not include anonymous or de-identified data.

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Payment and Financial Information

  • Credit or debit card details

  • Payment account details

  • Payment confirmation

  • Transaction details

Payment processing is handled securely through our payment service providers.

Account Information

If you create an account:

  • Username

  • Password

  • Account preferences and settings

Transaction Information

  • Products viewed

  • Products added to cart or wishlist

  • Purchase history

  • Returns or exchanges

Communication Information

Information you provide when contacting us, including:

  • Customer support requests

  • Emails or messages

Device Information

  • IP address

  • Browser type

  • Device identifiers

  • Network connection details

Usage Information

Information regarding how you interact with our website, such as:

  • Pages visited

  • Navigation paths

  • Time spent on pages

2. Sources of Personal Information

We may collect personal data from:

Directly from You

When you:

  • place an order

  • create an account

  • subscribe to newsletters

  • contact customer support

Automatically

Through technologies such as:

  • cookies

  • analytics tools

  • tracking technologies

Service Providers

From third parties that help us operate the business, including:

  • payment processors

  • shipping providers

  • IT services

  • analytics providers

Business Partners

Including marketing and advertising partners.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

Providing and Improving Services

To:

  • process orders

  • deliver products

  • manage customer accounts

  • provide customer support

  • personalize the shopping experience

  • recommend relevant products

Marketing and Advertising

We may send marketing communications such as:

  • newsletters

  • promotional offers

  • product updates

You can unsubscribe at any time.

Security and Fraud Prevention

To:

  • verify accounts

  • detect fraud

  • protect the integrity of our website

  • prevent illegal activity

Communication

To respond to inquiries, customer service requests and other communications.

Legal Compliance

To comply with legal obligations, including tax regulations, court orders or law enforcement requests.

4. How We Share Personal Information

We may share personal information with third parties in the following situations:

Service Providers

Including companies that provide:

  • payment processing

  • IT services

  • data analytics

  • customer support

  • shipping and logistics

Shopify

Our store is hosted by Shopify Inc., which processes personal data in order to provide the ecommerce platform.

Your information may be transferred to Shopify and its partners in order to operate and improve the store.

You can read Shopify’s Privacy Policy here:
https://privacy.shopify.com

Marketing Partners

To help display advertisements and measure advertising effectiveness.

Legal Requirements

We may disclose personal data when required by law or legal processes.

Business Transfers

In case of a merger, acquisition or sale of assets.

5. Third-Party Websites

Our website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies before providing personal data.

6. Children’s Data

Our Services are not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If a parent or guardian believes that a child has provided personal information, they may contact us to request deletion.

7. Data Security and Retention

We implement appropriate technical and organizational security measures to protect personal data.

However, no system can guarantee absolute security.

We retain personal data only as long as necessary for:

  • fulfilling orders

  • legal obligations (e.g. accounting laws)

  • resolving disputes

  • enforcing agreements

8. Your Rights (GDPR)

If you are located in the European Union or EEA, you have the following rights:

Right of Access

You can request a copy of your personal data.

Right to Rectification

You may request correction of inaccurate data.

Right to Erasure

You may request deletion of your personal data.

Right to Restrict Processing

You may request limited processing of your data.

Right to Data Portability

You may request transfer of your data to another provider.

Right to Object

You may object to certain data processing activities.

Withdrawal of Consent

Where processing is based on consent, you may withdraw it at any time.

9. Complaints

If you have concerns about how we process your personal data, please contact us first.

You also have the right to file a complaint with the Romanian Data Protection Authority:

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
https://www.dataprotection.ro

10. International Data Transfers

Your personal data may be transferred outside the European Economic Area when necessary for service providers such as Shopify.

In such cases, appropriate safeguards are implemented, including Standard Contractual Clauses approved by the European Commission.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.

The updated version will always be posted on this page with the latest update date.

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact:

EVX MOTO SRL
Str. Serii Nr. 2, Et. 3, Ap. 97
Brașov, BV, 500103
Romania

📞 Phone: +40 733 226 352
📧 Email: enduro.ventures.64@gmail.com

EVX MOTO SRL acts as the data controller for the personal information collected through this website.